MG95.3-06-2026-C

Startup/SME Management Series: Practical Digital Marketing for Food & Beverage and Retail Sectors

PDACFULL
20 Class Size(Full)
Class Location
CPTTM Head Office (Rua de Xangai 175, Edf. ACM 7 Andar, Macau)
Instructor
CPTTM Appointed Instructor(s)

Enrollment

Course Fee
  • Standard fee: MOP 850.00
Expired

Course Description

Objective

This course aims to empower Macau’s food & beverage (F&B) and retail SMEs by enhancing their understanding of digital transformation. Participants will gain practical skills in F&B and retail management systems, local food delivery platforms, group-buying services for Mainland tourists, and social media marketing to comprehensively enhance business competitiveness and profitability.

Content

  1. F&B and Retail Management Systems (POS & ERP)
    • Enhancing operational efficiency
    • Precision data analysis
    • Optimizing customer experience
    • Real-time inventory monitoring
    • Data analysis and forecasting
    • Supporting diversified sales models
    • Sales data analytics
    • Building membership and loyalty systems
    • Marketing campaign planning
    • Personalized marketing push notifications

  2. Local Food Delivery Platforms
    • Market trends and opportunities in the delivery sector
    • Analysis of major delivery platforms
    • Store operations and optimization
    • Marketing and promotion strategies
    • Integration with social media and offline promotion

  3. Group-Buying Strategies for Mainland Tourists
    • Market potential of Mainland group-buying platforms
    • Douyin (TikTok) group-buying operations
    • Dianping (Meituan-Dianping) operations and management
    • Service excellence and engagement for Mainland tourists

  4. Social Media Marketing and Operations
    • The power of social media marketing
    • WeChat Official Account management
    • Xiaohongshu (Little Red Book) operations
    • Facebook and Instagram marketing strategies

Requirements & Assessment

Target Audience

Managerial personnel or owner-managers of food & beverage (F&B) and retail SMEs

Prerequisites

Nil

Assessment

At least 100% attendance and complete all in-class exercises and assessments.

Certificate

Certificate of Completion issued by CPTTM (at least 80% attendance and completing in-class exercises)

Remark

Entrepreneurship Courses designated for the "Youth Entrepreneurs Aid Scheme"

Course Information

Course codeMG95.3-06-2026-C
Instruction languageCantonese
Handout languageHandouts in Chinese (traditional)
PDAC CodeApproved Course under the SAR Government "Continuing Education Development Program", Code: 2601190041-0
Last Updated2026-06-03

Course Schedule

Duration

10 hours in 4 sessions

Schedule

10:00-12:30, from Jun 6, 2026 to Jun 14, 2026 every Saturday, Sunday.

About CPTTM

The Macao Productivity and Technology Transfer Centre (CPTTM) is dedicated to promoting productivity growth and technology transfer in Macao.

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Contact Info

Head Office

Rua de Xangai 175, Ed. ACM, 7 andar Macau

Tel: (853)28781313
Fax: (853)88980853

Fashion-Lab

Rua dos Pescadores, Ed. Ind. Ocean, Fase II, 10 andar Macau

Tel: (853)88980701
Fax: (853)28312079

Cyber-Lab

Rua Comandante Mata Oliveira, Ed. Associacao Ind. 3 andar Macau

Tel: (853)88980601
Fax: (853)28373085
For any course enquiry, please email training@cpttm.org.mo

© 2026 Macao Productivity and Technology Transfer Centre. All rights reserved.