| Title | Continuous Improvement Series: Problem Solving Techniques |
| Course code | MG12.2-09-2023-C |
| Objective | This course aims to enhance students' understanding of different strategies for problem solving and tools for continuous improvement so that they can build a systematic behavioral model to enhance their abilities. |
| Content |
The course is conducted in the form of lectures, case discussions and exercises. Course content includes: Problem solving management model
Problem solving/continuous improvement tools including:
|
| Assessment | In-class exercises, assignments and exam |
| Target audience | Supervisors, managers and personnel involved in quality improvement activities |
| Prerequisite | There is no assumed prior knowledge for this course; priority will be given to individuals who are currently working in this field. |
| Class size | 20 |
| Instructor | CPTTM Appointed Instructor(s) |
| Instruction language | Cantonese |
| Handout language | Handouts in Chinese (traditional) |
| Duration | 12 hours in 4 sessions |
| Schedule | 19:00-22:00, from Sep 14, 2023 to Sep 21, 2023 every Monday, Tuesday, Thursday. |
| Fee | MOP1,000 |
| Venue | CPTTM Head Office (Rua de Xangai 175, Edf. ACM 7 Andar, Macau) |
| Certificate | Certificate of Completion issued by CPTTM (with at least 80% attendance and passed the assessment) |
| PDAC code | --- |