AI Business Applications Series: Workflow Optimization Workshop I

Title	AI Business Applications Series: Workflow Optimization Workshop I
Course code	CM682B-08-2025-C
Objective	Artificial Intelligence (AI) has become a core driver for enhancing corporate efficiency and optimizing processes. However, integrating AI into business operations and maximizing its value remains a challenge for many enterprises. This course will use practical case studies such as meeting summaries, email assistants, and internal knowledge bases—common scenarios in the corporate world—to help participants quickly understand how to leverage AI tools to reduce costs and improve efficiency for their businesses. The course introduces the use of the n8n workflow automation tool, enabling companies to easily build automated processes through a visual interface without the need for complex coding.
Content	Introduction to AI Automation and Basics of Enterprise Automation Tools Hands-on Exercises Automating Meeting Minutes and Summaries Smart Email Assistant Building and Applying an Internal Corporate Knowledge Base Enterprise Automation Workflow Design, Application Cases, and Summary Introduction to ESG (Environmental, Social, and Governance) and AI Use Cases
Assessment	Attendance and in-class exercises
Target audience	SME managers and staff
Prerequisite	Basic computer skills. This course is only open to those who have not taken it before (no repeat enrollment)
Class size	20
Instructor	Instructor has more than 10 years experience of web & mobile app design and development, had got several awards from local competitions. Founded a technology company, provides professional one-stop internet solution, serving government departments, hotels and SMEs.
Handout	The required teaching materials (electronic files) will be provided by CPTTM
Instruction language	Cantonese (supplemented with English)
Handout language	Handouts in Chinese (supplemented with English terminology)
Duration	3 hours in 1 sessions
Schedule	18:45-21:45, Aug 19, 2025 (Tuesday).
Fee	MOP200
Venue	Cyber-Lab (Rua Comandante Mata Oliveira, Ed. Associacao Industrial, 3-andar Macau)
Certificate	Joint Certificate of Attendance issued by CPTTM and the Economic and Technological Development Bureau (DSEDT) (for students who have attained 100% attendance).
PDAC code	---
Remark	This course is part of the "SME Transformation and Upgrading Training" series, jointly organized by DSEDT and CPTTM. Applicants are required to complete the dedicated "SME Transformation and Upgrading Training" application form with Company Stamp. And pay a tuition fee of MOP 200. Successful participants who complete the course will receive a reward of MOP 200.